Official Document

Privacy Policy Yono Games — Our Commitment to Protecting Your Data

At Yono Games, your privacy is more than a legal obligation — it is a responsibility we take seriously. Find out exactly how we collect, use and protect your personal information at all times.

Updated: 1 January 2026 256-bit SSL Encryption PDPA 2010 Compliance

Six Principles Data Protection We

The Yono Games Privacy Policy is built on six core principles that ensure your personal data is always properly safeguarded and used only for legitimate purposes.

Minimum Data Collection

We only collect data that is strictly necessary to provide our services. No excess information is collected without a clear and legitimate purpose.

High-Level Encryption

All data is stored and transmitted using 256-bit SSL encryption. Sensitive information such as passwords and payment details is protected with additional layers of security.

Full Control in Your Hands

You have the right to access, update, download or request deletion of your personal data at any time via your account settings or our support team.

No Sale of Data to Third Parties

Yono games has never and will never sell your personal data to any third party for marketing or commercial purposes without your explicit consent.

Malaysia PDPA Compliance

We operate in full compliance with Malaysia's Personal Data Protection Act 2010, ensuring every aspect of your data handling meets local legal requirements.

Limited Retention Period

Your data is not retained longer than necessary. Once the purpose of data collection has been fulfilled or an account is closed, data will be securely deleted in accordance with our standard procedures.

Important Note: This Privacy Policy comprehensively describes the data handling practices of Yono Games. By using our platform, you agree to the terms set out in this document. Please take a moment to read it carefully.

1

Introduction & Scope of Privacy Policy

Yono games ("we", "Platform") is fully committed to protecting the privacy of every user who registers and uses our services at yonogames.wine. This Privacy Policy is designed to provide you with full transparency on how your personal data is handled — from the moment you visit our website to every interaction you make on the platform.

This document applies to all users accessing Yono Games via web browser, mobile app or any other device. It covers all data we collect directly from you as well as data collected automatically while you use our platform.

Yono games operates in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA), and we regard compliance with data protection laws not merely as an obligation but as a core value that reflects our respect for the trust you place in us.

Our Commitment: yono games has never and will never sell, rent, or trade your personal data to any third party for commercial or marketing purposes without your prior explicit consent.

2

Personal Data We Collect

Yono games collects your personal information through several means — directly when you register or interact with the platform, and automatically through standard tracking technologies used by most modern websites.

Information You Provide Directly

  • Registration information: Full name, date of birth, gender, identification card number or passport number.
  • Contact information: Email address, mobile phone number, mailing address.
  • Financial information: Bank account details, account holder name and account number for deposit and withdrawal purposes.
  • Identity verification documents (KYC): Copies of your identity card, passport, utility bills, or other supporting documents required for account verification.
  • Support communications: Live Chat conversation records, complaint emails, and feedback you have submitted to our team.

Automatically Collected Information

  • Technical data: IP address, browser type, operating system, device model and screen resolution.
  • Activity data: Pages visited, games played, session duration, buttons clicked, and navigation patterns.
  • Transaction data: Deposit, withdrawal, wagering, and wins history within the platform.
  • Location data: Estimated geographic location based on IP address for geo-compliance purposes.
  • Cookie data: Session cookies, preference cookies, and analytics cookies to enhance the user experience.

Notice: You are responsible for ensuring all information provided is accurate and up to date. Inaccurate information may affect your KYC verification process and fund withdrawals.

3

How We Use Your Data

Every piece of data we collect has a clear and legitimate purpose. yono games does not use your data for any purpose other than those stated below, except with your consent or when required by law.

Platform Operations Purpose

  • Processing account registrations and verifying your identity through the KYC process.
  • Processing deposit and withdrawal transactions securely and accurately.
  • Managing your account balance, betting history, and wins records.
  • Providing responsive and effective customer support.
  • Sending important notifications related to your account, transactions, and security.

Security & Compliance Purpose

  • Detecting and preventing fraud, money laundering, and platform abuse.
  • Complying with applicable laws, regulations, and directives from relevant authorities.
  • Performing anti-money laundering (AML) checks and know-your-customer (KYC) verification.
  • Investigating and resolving user disputes or complaints.

Service Improvement Purpose

  • Analyzing usage patterns to improve the interface and user experience.
  • Personalizing content, promotions, and game recommendations based on your preferences.
  • Conducting market research and internal analysis (in aggregated, non-identifiable form).
  • Sending marketing communications such as promotional offers and latest updates — only if you have given your consent.
4

Data Sharing & Disclosure to Third Parties

Yono games understands that your trust is our most valuable asset. We do not share your personal data arbitrarily. There are limited situations where data sharing is necessary and permitted:

Integrated Service Providers

We work with selected and trusted business partners to operate the platform, including:

  • Payment providers: Local banks and digital wallets that process your deposits and withdrawals. They only receive the data necessary to process the relevant transaction.
  • Game providers: A gaming software provider supplying slots, live games, and table games. Data shared is minimal and limited to what is necessary to run the game session.
  • Identity verification services: A third-party KYC platform that helps securely verify your identity documents.
  • Analytics services: Analytics tools that help us understand platform usage patterns in aggregate.

All our partners are bound by strict confidentiality agreements and are only permitted to use your data for the purposes we have specified.

Disclosure to Authorities

Yono games may be required to disclose your data to authorities in the following situations:

  • When required by law, court order or direction from a legitimate authority.
  • To investigate or prevent financial crimes such as fraud or money laundering.
  • To protect the rights, property, or safety of yono games, other users, or the general public.

We Will Never: Selling your personal data to advertisers, data brokers, or any third party for marketing purposes. This is a line we have never crossed and never will.

5

Our Data Security Measures

Yono games continuously invests in the latest security infrastructure to ensure your personal data is always protected from unauthorised access, loss, modification, or improper disclosure.

Security Layers Description Status
SSL/TLS Encryption All communications between your browser and our servers are encrypted with 256-bit SSL. Active
Data Encryption at Rest Data stored in databases is encrypted using AES-256 Active
Two-Factor Authentication (2FA) An additional security layer for login and sensitive transactions Available
24/7 Monitoring A real-time threat detection system monitors for suspicious activity. Active
Penetration Testing Regular security audits by independent cybersecurity experts Periodic
Internal Access Controls Only authorized staff may access user data strictly on a need-to-know basis. Active

While we take all reasonable precautions, no digital system can be guaranteed 100% secure. We therefore also encourage you to play your part in keeping your account safe by using a strong password and not sharing your login credentials with anyone.

6

Cookies, Tracking Technologies & Your Choices

Yono games uses cookies and similar tracking technologies to enhance your experience, maintain session security, and analyse how our platform is used. The following are the types of cookies we use:

  • Essential Cookies: Required for core platform functions such as maintaining login sessions and security. These cookies cannot be disabled as they directly affect platform operations.
  • Preference Cookies: Saving your preference settings such as language, time zone, and display preferences for a more comfortable experience.
  • Analytics Cookies: Helping us understand how users interact with the platform so we can make meaningful improvements.
  • Marketing Cookies: Used to display more relevant content and promotions based on your interests and activity on the platform.

Managing Your Cookies

You can control and manage cookies through your browser settings. Most modern browsers allow you to view, delete or block cookies from specific websites. Please note, however, that disabling certain cookies may affect the functionality and user experience of the Yono Games platform.

7

Your Rights as a User

Under Malaysia's Personal Data Protection Act 2010 and international best practices, you have the following rights regarding your personal data held by Yono Games:

Right of Access

You have the right to request a copy of the personal data we hold about you at any time.

Right to Rectification

You may request correction of any inaccurate or incomplete data in our records.

Right to Erasure

You may request deletion of your data subject to legal and operational retention requirements.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time.

Right to Data Portability

You may request your data in a machine-readable format for transfer to another platform.

Right to Restriction

You may request restriction of your data processing in certain circumstances permitted by law.

How to Submit a Request: To exercise any of the above rights, contact our support team via Live Chat or email. We will process your request within 14 business days.

8

Cross-Border Data Transfers

In certain situations, your personal data may be processed or stored on servers located outside Malaysia, particularly when involving international service providers such as gaming platforms or cloud computing services.

When cross-border data transfers occur, Yono Games ensures that:

  • The recipient country or region maintains a level of data protection equivalent to Malaysia's.
  • Appropriate data transfer agreements have been signed with data recipients to protect your rights.
  • Adequate technical security measures are applied during all data transfers.

You may contact us to obtain more information about the data transfer mechanisms we use and the list of countries that may be involved.

9

Child Protection & Age Restrictions

Important Notice: yono games is an exclusive platform for adults aged 18 and above. We do not intentionally collect or store personal data from individuals under the age of 18 under any circumstances.

If we find that we have inadvertently collected personal data from someone under the age of 18, we will take immediate action to delete that data and close the account in question. Parents or guardians who suspect their child has registered on our platform are encouraged to contact us immediately.

10

Amendments to This Privacy Policy

Yono games reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, legal requirements, or new platform features. When we make material changes, we will:

  • Updating the "Last Updated" date at the top of this document.
  • Displaying a prominent notice on the platform's home page for at least 14 days.
  • Sending email notifications to all registered users if changes directly affect their privacy rights.

Continued use of the yono games platform after any amendments are published constitutes your acceptance of the updated policy. If you disagree with the changes, you should discontinue use of the platform and request account closure.

11

Contact Us for Privacy Inquiries

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, our privacy team is ready to assist you.

You can reach us via:

  • Live Chat: Available 24/7 directly within the yono games platform.
  • Email: [email protected]
  • Complaint Form: Through the "Contact Us" section in your account.

We are committed to responding to all privacy-related inquiries within 3 business days. For more complex requests such as data access applications or deletions, this process may take up to 14 business days.

Our Guarantee: Every privacy complaint will be handled with the utmost seriousness and full confidentiality. We will not take any discriminatory action against users who exercise their privacy rights.

Your Data is Protected. Ready to Play?

Now you know that your privacy is our top priority. Register a yono games account today and enjoy a safe, fair, and fun gaming experience alongside millions of Malaysian players.

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